About Your Order

Once you place your order, you will receive an automatic email with your order details.

Please set up your device so that you can receive emails from info@kaigaiasia.jp in advance.

If you do not receive an email from our shop within 3 days after your order, please contact us by phone or email.

By about 18:00 on the day of shipment, a shipment completion email with your shipping number will be sent. Upon completion of shipment, we will conclude the purchase contract. For changes and inquiries regarding the delivery date and time, please contact the delivery company.