Delivery Charges

All of our wines are delivered on Yamato Transport cool flights due to the characteristics of the products.

Shipping costs include the cost of cool flights.

[Free shipping benefits]

Free shipping on purchase of 1 package (up to 6) and total price of 40,000 yen or more (excluding tax).
* For Okinawa and remote islands, purchases of 40,000 yen or more (excluding tax) will result in a shipping charge of 1,000 yen (excluding tax) per package.

【Shipping cost】

1 box (up to 6 bottles) 1,500 yen
* Depends on capacity and area.
* Even with a box of 12 bottles, delivery by Yamato Transport is usually limited to 10 bottles up to 15kg per box.
* Please note that the number of individual bottles may increase depending on the shape and capacity of the bottle.

[Days required for delivery]
Shipping schedule (If there is no delivery date specified)
* Orders that include pre-sale products are excluded.)

[Next day delivery is available for the following prefectures] Yamagata * Miyagi * Fukushima * Ibaraki * Niigata * Tochigi * Gunma * Chiba * Saitama * Tokyo Metropolitan area * Kanagawa * Yamanashi * Nagano * Toyama * Shizuoka * Gifu * Aichi ・ Ishikawa ・ Fukui  ・ Shiga ・ Mie ・ Kyoto ・ Nara ・ Wakayama ・ Osaka

[Delivery between 1 and 2 days from shipping] Aomori  * Akita * Iwate * Hyogo * Tottori * Okayama * Shimane * Hiroshima * Yamaguchi * Kagawa  * Tokushima * Ehime * Kochi

[Delivery 2 days from shipping] * Oita * Miyazaki * Fukuoka * Kumamoto * Kagoshima * Saga  * Nagasaki

[Delivery 2 to 3 days from shipping] Hokkaido [2-4 days from shipment] Okinawa prefecture * remote island

[Business day] Monday-Friday @ 10:00-18:00
* We do not accept orders and delivery on Saturdays, Sundays and holidays. In the case of Saturdays, Sundays and holidays, it will be shipped after the next business day.

* Please check our website for the shipping schedule for New Year's Holiday, Golden Week, Summer Holidays, etc. Basically, it will be shipped the day after your order date. Delivery days vary from area to area, depending on the date of shipment.

[If you specify delivery time]

You can specify from morning (8am-12pm), (14pm-16pm), (16pm-18pm), (18pm-20pm)
* However, even if you specify the delivery time, there may be cases where it may not be possible to deliver within the specified time depending on the destination area or various circumstances.

[If you specify the delivery date] For quick and careful delivery arrangement, please specify between 2 business days and 2 weeks from the date of order.
* It is not possible to reserve products for more than 2 weeks. Also, even if the delivery date is specified, it may not be possible to meet your request depending on the circumstances of the shipping company. Please note. * Kagoshima Prefecture, Okinawa Prefecture (including Amami Oshima), Izu Islands, and Ogasawara Islands may require more than 4 days depending on the area.

Please note.
* Because wine is vulnerable to temperature changes, unpack immediately after arrival and store in a cool, dark place. Even if you use cool flights, there may be condensation, misalignment of labels, scratches, wine leaks, etc. due to temperature differences such as room temperature. Please note that we cannot accept returns or exchanges in that case.

* In principle, we cannot accept deliveries to a home delivery box.

* In addition, if the product is delivered on regular flights as specified by the customer, we will not be able to return or cancel the wine due to spills or deterioration in quality due to that.

* Out of stock may occur when you receive your order. In that case, please note that we may not be able to arrange the items you ordered. At that time we will contact you by email.
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